E-commerce is an ideal way you can take your brand from a traditional brick and mortar store to an innovative, well-loved brand. By offering great products 24 hours a day along with online customer service, blogs and social media, no longer is your business one singular store, with an online presence your business can be the home of your products and the general home of your business, allowing you to fully expand your product ranges without having to worry about moving locations or worrying about not being able to expand your business.
Key Takeaways:
- For a successful eCommerce store quality products and customer care matters.
- Consumer experience doesn’t stop with the purchase. The communications you send afterward can be helpful to a customer.
- Navigation may be more limited than on your desktop site, but that will make it easy for people to buy from their phones or tablets.
“Selling quality products is just one component of running a successful eCommerce store. The experience that shoppers have, both browsing your site and in making an actual purchase, will determine if they come back again.”
Read more: https://www.weebly.com/inspiration/consumer-experiences/
